Shipping & Returns
Shipping
We will process and ship your order as quickly as possible.
For order processing and fulfillment, please allow 3-5 business days. Please note, the processing and fulfillment time frame applies to all orders, including expedited shipping orders.
You will receive a shipping confirmation email as soon as tracking information is available.
Returns + Store Credit
We’re a tiny team, and every order means the world, so we do our best to keep things fair and easy.
• If something didn’t work out, we accept returns for a full refund within 14 days of receiving your order.
• Store credit is available up to 30 days after delivery.
• Items must be unused, unworn, and in original condition.
• We kindly ask that customers cover the cost of return shipping. Original shipping fees are non-refundable.
• Due to our limited runs, exchanges aren’t guaranteed, but if you’re hoping to swap, just reach out, we’ll do our best.
To start a return, email us at hello@cowboytears.com with your order number.
Thanks for showing up for Cowboy Tears, you’re the reason this little brand has a heartbeat.