Shipping & Returns
Shipping
We will process and ship your order as quickly as possible.
For order processing and fulfillment, please allow 3-5 business days. Please note, the processing and fulfillment time frame applies to all orders, including expedited shipping orders.
You will receive a shipping confirmation email as soon as tracking information is available.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us hello@cowboytears.com.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.